At CoverageHelp.org, accessible from https://coveragehelp.org, protecting the privacy of our visitors is one of our top priorities. This Privacy Policy document explains the types of information that are collected and recorded by CoverageHelp.org and how we use it.

If you have additional questions or need more information about our Privacy Policy, please contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or that we collect through CoverageHelp.org. This policy does not apply to any information collected offline or through channels other than this website.

Consent

By using our website, you hereby consent to this Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons for requesting it, will be clearly explained at the point where we ask you to provide your information.

If you contact us directly, we may receive additional information about you, such as your name, phone number, email address, the contents of your message, call recordings, and any other information you choose to provide.

When you submit a form, request information, or place a call through CoverageHelp.org, we may collect personal and non-personal information, including but not limited to:

Name

Phone number

Email address

Zip code or location

Insurance-related preferences or needs

Call duration, call time, and call recordings

IP address and device/browser information

How We Use Your Information

We use the information we collect in various ways, including to:

Operate, maintain, and improve our website

Connect you with licensed health insurance agents or service providers

Facilitate pay-per-call and lead-based services

Communicate with you, directly or through our partners

Provide customer support and respond to inquiries

Send updates, marketing communications, or promotional offers

Analyze usage trends and improve user experience

Detect and prevent fraud or misuse of our services

Pay-Per-Call & Lead Sharing Disclosure

CoverageHelp.org operates as a marketing and referral platform. By submitting your information or calling a phone number displayed on our website, you consent to being contacted by us and/or our marketing partners, including licensed insurance agents.

Your information may be shared with third-party partners for the purpose of providing insurance quotes, enrollment assistance, or related services. Calls may be recorded for quality assurance, compliance, and verification purposes.

Log Files

CoverageHelp.org follows standard procedures for using log files. These files log visitors when they visit websites. The information collected by log files may include IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and click activity. This information is not linked to personally identifiable information and is used for analytics, site administration, and trend analysis.

Cookies and Web Beacons

CoverageHelp.org uses cookies to store visitor preferences and optimize the user experience. Cookies help us understand how visitors interact with the website so we can improve content and functionality.

You can choose to disable cookies through your individual browser options. More detailed information about cookie management can be found on your browser’s website.

Advertising Partners Privacy Policies

CoverageHelp.org may work with advertising partners who use cookies, JavaScript, or web beacons in their advertisements. These technologies are used to measure advertising effectiveness and personalize ads.

CoverageHelp.org has no control over these cookies used by third-party advertisers. We encourage you to review the Privacy Policies of these third parties for more information.

Third-Party Privacy Policies

CoverageHelp.org’s Privacy Policy does not apply to other websites or advertisers. We advise you to consult the respective Privacy Policies of third-party services for detailed information about their practices and instructions on how to opt out of certain options.

CCPA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California consumers have the right to:

Request disclosure of the categories and specific pieces of personal data collected

Request deletion of personal data collected

Request that personal data not be sold or shared

If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

GDPR Data Protection Rights

If you are located in the European Economic Area (EEA), you have the following rights:

The right to access your personal data

The right to rectification of inaccurate or incomplete data

The right to erasure under certain conditions

The right to restrict processing

The right to object to processing

The right to data portability

If you make a request, we will respond within one month. Please contact us to exercise these rights.

Children’s Information

CoverageHelp.org does not knowingly collect any Personal Identifiable Information from children under the age of 13. We encourage parents and guardians to monitor their children’s online activity.

If you believe your child has provided personal information on our website, please contact us immediately and we will promptly remove such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and are effective immediately upon posting. We encourage you to review this policy periodically.

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